Last Updated: January 2025

Privacy Policy — How Kriyka Protects Your Data

Your privacy matters to us at kriyka. This Privacy Policy explains exactly what personal data we collect when you use our platform, why we collect it, how we store and protect it, and what rights you have over your own information. We have written this policy in plain, clear language because we believe every player on kriyka deserves to understand how their data is handled without needing a law degree to make sense of it.

Kriyka operates from the principle that we should only collect the minimum amount of data necessary to provide you with a safe, enjoyable, and efficient gaming experience. We never sell your personal information to third parties, and we never will.

Our Data Promise

Kriyka commits to three core principles when handling your data:

  • Transparency — You always know what we collect
  • Minimalism — We only gather what is needed
  • Security — Industry-grade protection at all times
Questions About Your Data?

Contact our privacy team anytime at [email protected]. We respond to all privacy-related enquiries within twenty-four hours.

1Information We Collect

When you register for a kriyka account, we collect several types of personal information to verify your identity, secure your account, and provide our services. The data we collect falls into three categories:

Personal Identification Data
  • Full name as it appears on your national ID or passport
  • Date of birth to verify you meet our minimum age requirement of eighteen years
  • Email address for account notifications and communication from kriyka
  • Mobile phone number for account verification and transaction alerts
  • Residential address for identity verification when requested by kriyka
Financial Data
  • Mobile wallet numbers used for deposits and withdrawals on kriyka, including bKash, Nagad, and Rocket account details
  • Bank account details if you choose to deposit or withdraw via bank transfer
  • Transaction history including deposit amounts, withdrawal amounts, dates, and reference numbers
Technical & Usage Data
  • IP address, browser type, device type, and operating system information collected automatically when you access kriyka
  • Login timestamps, session durations, and pages visited within the kriyka platform
  • Game activity data including games played, bet amounts, and outcomes on kriyka

2How We Use Your Data

Kriyka uses the personal information we collect for specific, legitimate purposes. We do not process your data for any reason beyond what is necessary to run our platform and keep you safe. Here is exactly how kriyka uses your information:

PurposeData Used
Account creation and verificationName, DOB, phone, email
Processing deposits and withdrawalsFinancial details, transaction data
Fraud prevention and securityIP address, login patterns, device info
Customer support responsesContact details, account history
Responsible gaming monitoringGaming activity, deposit patterns
Platform improvementUsage data, session analytics
Legal and regulatory complianceIdentity documents, transaction records

Kriyka will never use your personal data for purposes unrelated to the services we provide. We do not profile you for marketing purposes without your explicit consent, and you can opt out of marketing communications at any time by contacting [email protected].

3Data Storage & Security

Protecting your personal information is one of the highest priorities at kriyka. We employ multiple layers of security to ensure your data remains safe from unauthorized access, modification, disclosure, or destruction.

  • All data transmitted between your browser or mobile device and kriyka servers is encrypted using 256-bit SSL/TLS encryption, the same standard used by major banks and financial institutions.
  • Sensitive data such as passwords are stored using one-way hashing algorithms. Even kriyka staff cannot view your actual password. If you forget it, we can only help you reset it.
  • Our databases are protected by multi-layered firewalls, intrusion detection systems, and regular security audits conducted by independent third-party security firms.
  • Access to personal data within kriyka is restricted to authorized personnel only, on a strict need-to-know basis. Every data access is logged and monitored.
  • We maintain regular encrypted backups of our databases stored in geographically separate locations to ensure data resilience and disaster recovery.

4Cookies & Tracking Technologies

Kriyka uses cookies and similar technologies to improve your browsing experience, remember your preferences, and understand how players interact with our platform. Here is what you need to know about cookies on kriyka:

  • Essential cookies: These are necessary for the basic functioning of the kriyka platform, including keeping you logged in, processing transactions, and maintaining security. You cannot disable these without affecting core functionality.
  • Preference cookies: These remember your language settings, display preferences, and other customization choices you make on kriyka so you do not have to set them every time you visit.
  • Analytics cookies: These help kriyka understand how players navigate the platform, which pages are most popular, and where users might encounter difficulties. This data is aggregated and anonymized.

Kriyka does not use advertising or third-party tracking cookies. We do not allow external advertising networks to place cookies on our platform. Your browsing activity on kriyka stays within kriyka.

5Data Sharing & Third Parties

Kriyka does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We will never monetize your data. However, there are limited circumstances where kriyka may share specific data with trusted partners:

  • Payment processors: When you make a deposit or request a withdrawal on kriyka, your financial details are shared securely with our payment processing partners, including bKash, Nagad, and Rocket, to complete the transaction.
  • Game providers: Certain anonymized gameplay data may be shared with our game studio partners to ensure fair play and resolve disputes on kriyka.
  • Legal authorities: If required by law, regulation, or valid legal process, kriyka may disclose personal data to appropriate governmental or law enforcement authorities.
  • Security partners: Kriyka works with specialized fraud prevention services that may receive limited data to help identify and prevent fraudulent activity on the platform.

All third parties who receive data from kriyka are contractually bound to handle your information with the same level of care and security that we apply ourselves.

6Data Retention

Kriyka retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws and regulations. Here are our general retention guidelines:

  • Active account data is retained for the entire duration your kriyka account remains open and active.
  • If you close your kriyka account, we will retain your personal data for a minimum of five years from the date of closure to comply with regulatory record-keeping requirements and to resolve any future disputes.
  • Transaction records are retained for a minimum of seven years as required by financial regulations applicable to kriyka.
  • Analytics and usage data is anonymized after twelve months and retained in aggregate form only.

After the applicable retention period expires, kriyka securely deletes or anonymizes your personal data so it can no longer be associated with you.

7Your Rights Over Your Data

As a kriyka player, you have several important rights regarding your personal data. We respect and uphold these rights, and you can exercise any of them by contacting our support team at [email protected]:

  • Right to access: You can request a copy of all personal data that kriyka holds about you. We will provide this within thirty days of your request.
  • Right to correction: If any of your personal information held by kriyka is inaccurate or incomplete, you have the right to request a correction.
  • Right to deletion: You may request that kriyka delete your personal data, subject to our legal obligations to retain certain records.
  • Right to restrict processing: You can ask kriyka to limit how we use your data in certain circumstances.
  • Right to data portability: You may request your data in a structured, commonly used, machine-readable format that you can transfer to another service.
  • Right to object: You can object to kriyka processing your data for specific purposes, including marketing communications.

8Children's Privacy

Kriyka is strictly an adult-only platform. Our services are exclusively available to individuals aged eighteen years and older. We do not knowingly collect, store, or process personal data from anyone under the age of eighteen. If we discover that a minor has registered an account on kriyka, we will immediately terminate the account and delete all associated personal data.

If you are a parent or guardian and believe that your child has created a kriyka account without your knowledge, please contact us immediately at [email protected] so we can take swift action.

9Changes to This Privacy Policy

Kriyka may update this Privacy Policy from time to time to reflect changes in our data practices, new regulatory requirements, or improvements to our security measures. When we make changes, the Last Updated date at the top of this page will be revised accordingly.

For significant changes that materially affect how kriyka handles your personal data, we will notify you through email or an in-platform notification before the changes take effect. Your continued use of kriyka after any updates constitutes your acceptance of the revised Privacy Policy.

10Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how kriyka handles your personal data, please reach out to our dedicated privacy and support team. We take every privacy enquiry seriously and aim to resolve all matters quickly and transparently.

Email: [email protected]

Response Time: Within 24 hours for privacy matters

Availability: 24/7, all year round

How Kriyka Keeps You Safe

Six pillars of data protection that every kriyka player benefits from

256-Bit SSL Encryption

Every single piece of data that travels between your device and kriyka servers is protected by bank-grade 256-bit SSL encryption. Nobody can intercept or read your information in transit.

Secure Data Storage

Your personal data on kriyka is stored in encrypted databases protected by multi-layered firewalls and intrusion detection systems that are monitored around the clock by our security team.

Strict Access Controls

Only authorized kriyka personnel can access your data, and only when absolutely necessary. Every access event is logged and audited to prevent unauthorized viewing of your information.

No Data Selling — Ever

Kriyka has a zero-tolerance policy on selling player data. Your personal information will never be sold, rented, or traded to advertisers, marketing companies, or any other third party.

Regular Security Audits

Independent third-party cybersecurity experts regularly audit kriyka systems and processes. We stay ahead of emerging threats and continuously strengthen our defenses to protect your data.

Full Player Rights

You have complete control over your data on kriyka. Access it, correct it, delete it, or export it at any time. Just contact our support team and we will process your request promptly.

Your Privacy Is Protected

Play With Confidence on Kriyka

Now you know exactly how kriyka handles your personal data — with care, transparency, and the strongest security measures available. Join thousands of Bangladeshi players who trust kriyka with their gaming experience every single day. Your data is safe with us.